Our approach transcends the conventional "creative agency" mindset.
We tackle diverse challenges for independent lodging-based businesses, providing comprehensive solutions to the industry as a fusion of creative agency, consultancy, and fractional CEO, COO + CMO support.
Kaleigh Wiese
FOUNDER/CEO
Kaleigh is a creative force, problem solver, brand strategist and business consultant. With nearly 20 years of experience serving hospitality and service-based companies fractionally and at agency capacity, she has helped 1000+ businesses find their brand voice and attract revenue-generating customers around the globe.
Her career was reaffirmed in 2019 as she sat with the multi-generational redwoods of a rural property and realized the significance of her team's work: an ode to the past of the land and their integral part of its storied future possibilities.
Her work has been featured in The Huffington Post, The New York Times, Architectural Digest, and more. She has also shared her expertise on stages worldwide, and sits in positions of influence for the AHLA and MEWS.
When Kaleigh's not on the go, she is experimenting in the kitchen, vintage shopping or boating in Austin, Texas, on her 1966 houseboat Sunshine Machine with her husband Michael and their two rescue pups.
Learn more about Kaleigh’s education and speaking work here.
Sarah Ryan
OPERATIONS MANAGER
Sarah is the heartbeat of our team, ensuring that both major and minor tasks flow smoothly through our ecosystem. As a key point person for our clients, she continually seeks innovative ways to improve and support our efforts, driving fresh and revenue-creating opportunities. Sarah is also a proud MEWS deployment partner helping our clients find their systems to operate effectively.
When Sarah isn't cross-checking task lists, she's enjoying the beach with her kids in Fort Myers, Florida, and celebrating life with her dear friends.
Kelsee Hollenbeck
OPERATIONS ADMIN
Kelsee is the type-A mastermind behind the scenes, ensuring our ideas come to life. She manages countless tasks, organizing details to support fulfillment, inventory management, and sourcing goods from all over the world.
When Kelsee isn't working, she's excelling in other areas of life and supporting her loved ones, including her two dogs, daughter, and turtle in Nebraska!
UNMISTAKABLY ODE
ODE takes a holistic approach that distinguishes us from other hospitality consulting and marketing agencies.
We lead with intentionality, guiding significant growth for our clients in both urban and rural markets around the globe.
A brand should resonate internally and externally, with marketing that reflects seamless operations and noteworthy, personalized guest experiences that are required in today’s travel landscape.
HOLISTIC APPROACH
We empower hoteliers, placemakers, designers and hospitality leaders to streamline their day-to-day operations while focusing on profitable and impactful growth through intentional marketing and exceptional guest experience strategies.
Our approach looks at the internal and external factors of a properties success.
INNOVATION
The extensive experience of our team and creative partners drives our clients' success. As experts in our field, we leverage cutting-edge technology and products to make our clients shine.
From tangible goods to optimized operational SOPs, we are here to support every aspect of your guest journey.
CLIENT ADVOCACY
We collaborate closely with our clients to define what success means for them —whether it's revenue growth, increased occupancy, enhanced exposure, or operational optimization.
From there, we establish clear milestones to achieve these goals, leading the way or providing supportive teamwork as needed.
STRAIGHT FROM THE SOURCE
“Bringing Kaleigh to our office in California with my team is the shot in the arm we needed to re-energize, realign, and refocus.
She’s like a business chiropractor.
She was able to dig deep to get to the root of individual and collective hurdles with straightforward actionable tweaks to significantly change course to get to where we want to be.”
“They were instrumental in helping us refine our unique brand voice! I had an idea for the direction I wanted to go, but I needed help. ODE was able to do just that through making small adjustments to my visual branding and suggesting changes to my choice in wording.
The approach is professional yet friendly — I felt like I was receiving feedback from a well-respected friend!”
“Understanding the nuances related to every aspect of the guest process was so impactful.
We now have the ability to discern operational and creative elements that have the largest impact.
I can now tell the difference between good and not so good — and as an owner, that seems like a pretty a good skill!”
THE ODE EXPERIENCE
Let’s collaborate.